Whether you call them soccer cleats or soccer boots, Big Toe is the online destination for your soccer shoes. Shop soccer shoes for Nike, adidas, Puma, and more.
Whether you call them soccer cleats or soccer boots, Big Toe is the online destination soccer shoes for al brands and styles
big toe soccer shopping cart
Featured
New adidas F50 Messi
evoSPEED 1.3 PINK
New Nike Mercurial
New Arrivals
Sale
Shop by Brand
adidas
Nike
Puma
Diadora
Lotto
Asics
Under Armour
Warrior
Other Brand Shoes
Umbro Soccer Shoes
Shop by Category
Firm Ground
Soft Ground
Womens
Kids
Indoor
Turf
Sandals
Training & Leisure
MORE INFORMATION
Online Help
Sign Up for Emails
Gift Certificates
Twitter

RELATED LINKS
WorldSoccerShop.com
TiendaFutbolMundial.com

General Shipping Policy


Special Notice:
Our shipping policies are subject to limitations imposed by the carrier or delivery service.






How is my order shipped?

Our primary carriers are FedEx and USPS, but your order might arrive via another carrier. All of the available items in your order will ship together. If you order an item that is not available, we will ship the available portion of your order and send other items as they become available. We will charge you only for items that have been processed for shipping.

Back to Top


How do you determine my shipping charges?

Shipping charges are based on your shipping type and the items you order. Please visit our shipping rates page for more information on the processing of your order.

Back to Top


Are services available on weekends or holidays?

Our shipping department operates Monday through Friday, excluding holidays. Except where otherwise specified, shipping and delivery services are not available on weekends or holidays.

Back to Top


When will I receive my order?

Please visit our domestic and international delivery pages for more information on the delivery of your order.

Back to Top


Are there any in-house processing procedures that might delay my order?

The following services add in-house processing time to your order: customization, special order, back order, and manual verification of your billing information. Please visit our product availability page for more information on the processing of your order.

Back to Top


What should I do if my package is lost or damaged in transit?

Please accept our apologies if the carrier did not deliver your order promptly and in good condition. If you did not receive your order, we ask that you check around your property, in your mailbox, and with your neighbors to make sure that the order is not at your location.

Just contact us if you are certain that the item was not delivered or if your item arrived damaged. We will file a claim with the carrier and repair, replace, or refund your purchase as efficiently as possible. You may use the enclosed returns shipping label at no additional charge if you need to return a damaged item.

Back to Top


What happens if an item is missing or if I receive the wrong item?

Please accept our apologies if your order is not processed correctly. Just contact us if an item is short-shipped or missing from your order. We will do our best to correct your order as efficiently as possible. You may use the enclosed returns shipping label at no additional charge if you need to return a miss-shipped item.

Back to Top


What else should I know about your shipping policy?

Please visit these related pages for more information: availability, customizations, payment, rates, domestic, international, returns.

Back to Top


Do you have a page where I can wade through complex legal jargon?

No business is complete without one. Just take a look at our terms and conditions for all the fine print you can handle.

Back to Top

Back to Customer Service

Copyright 2006-2012  [365 Incorporated]. All rights reserved.
Effective: February 1, 2012




WHY SHOP WITH US?
Big Toe Soccer is the world's premier soccer shoe store with a tremendous selection of soccer cleats and footwear for the world's top brands. Shop the best range of Nike soccer shoes, adidas soccer cleats, puma footwear, and everything your feet need to take your game to the next level.
Customer Service | Order Status | Privacy Policy | About Us | Affiliates | Site Map

BigToe.com is a Division of Sports Endeavors, Inc.